Privacy Policy
Last updated: June 10, 2026
1. Introduction
AMZDudes LLC, operating the Clawback platform ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform. By using the Service, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Account information: Your name, email address, and password when you register.
- Amazon seller data: Inventory records, order data, financial reports, and reimbursement history retrieved via the Amazon SP-API after you authorize access.
- Usage data: Pages visited, features used, and timestamps to improve the Service.
- Device and log data: IP address, browser type, and operating system for security and diagnostics.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Identify inventory discrepancies and file reimbursement claims on your behalf
- Send you account-related notifications and support responses
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
We do not sell your personal information or Amazon seller data to any third party.
4. Amazon SP-API Data
Access to your Amazon seller data is granted by you through the Amazon Selling Partner API authorization flow. We access only the data scopes necessary to provide the Service. This data is used exclusively to identify reimbursement opportunities and is governed by Amazon's Data Protection Policy and Acceptable Use Policy.
5. Data Sharing and Disclosure
We do not share your personal data except in the following limited circumstances:
- Service providers: Trusted vendors who help us operate the platform (e.g., cloud hosting, email delivery), bound by confidentiality agreements.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.
6. Data Retention
We retain your account information and seller data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain aggregated, anonymized data that cannot identify you. You may request deletion of your personal data by contacting us.
7. Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS), encrypted storage of sensitive tokens, and strict access controls. However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.
8. Cookies
We use HTTP-only cookies to manage authentication sessions. These cookies do not track you across other websites and are strictly necessary for the Service to function. By using the Service, you consent to our use of these cookies.
9. Your Rights
Depending on your location, you may have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to data processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at info@amzdudes.com.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@amzdudes.com.